Frequently Asked Questions

Where is Tradewater Self Storage located?
Our office is located at 114 N Broadway, Providence, KY. We have units in 2 locations in town.

What are the office hours?
Our office hours are 8-4 Monday-Thur and Fri 8-12. You can rent and move in a unit anytime 24 hrs a day by using our website.

When can I access my unit?
Access your unit 24/7.

What security features do you offer?
We offer 24-hour video surveillance and will be adding gate system on some of our properties

What type of parking do you offer?
We offer outdoor parking for RVs, cars, boats, and other vehicles.
How do I pay my storage bill?
Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.

What documentation do I need to rent a unit?
A valid form of government-issued ID such as a driver’s license, passport, or state ID.

What items am I not allowed to store?
Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.

How do I get started?
You can rent your unit online and get started in a matter of minutes. You can also visit us at the office during business hours. We’ll take you on a tour to look at the self storage units and explain everything.